Friday, June 01, 2007

Power to the people!!!!

Got a response from WH Smith today.......

"Dear Sarah
Thank you for your e-mail, explaining that you are offended at the location of 'Maxim' magazine in the Loughborough store.
These particular magazines are part of our Men's Lifestyle range. As a retailer, we endeavour to meet the needs of all of our customers, which can mean a compromise on stocking and displaying products such as these. We have reviewed our policy on displaying these magazines, and following customer feedback, made the decision to ensure that these titles are positioned above 1.2 metres and are not displayed near products aimed at children. Please be assured that we follow strict guidelines about the displaying of these titles and have worked closely with our publishers to establish these guidelines.
We will continue to monitor any similar feedback we receive about this particular matter and if I can help you further, please let me know.
Kind Regards
Jessica Steele
Customer Service Coordinator"


Just shows what a lot of people power can do!!!

3 Comments:

Blogger Heather said...

RESULT!!!!!!

POwer tot he people indeede

8:54 AM  
Blogger Fi said...

Well done.
It's a shame that they couldn't see the magazine for what it was in a social context and that only consumer power could get it moved, considering that it was their obsession with consumerism that had it there in the first place. But... it got moved. Cool.

12:21 PM  
Blogger Daisy said...

Hooray!!

7:59 PM  

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